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Executives and Staff

Academic and Faculty Support

Phone: 210.458.2700
Fax: 210.458.2424
UTSA Downtown Campus (FS 4.450) | 501 W. Cesar E. Chavez Blvd. | San Antonio, TX 78207

Jesse T. ZapataDr. Jesse T. Zapata
Senior Vice Provost for Academic and Faculty Support
FS 4.450, (210) 458-2700


Jesse T. Zapata, Ph.D., has been at UTSA since 1976. He has held a number of administrative positions at the university in addition to being a full professor with tenure in the Department of Counseling. In 1994, he was appointed the first Associate Provost and then Vice Provost for the UTSA Downtown Campus. While serving as Vice Provost for the Downtown Campus, he also held the position as the first dean of the College of Public Policy from 2000-2007. In 2014, he assumed responsibility for the Office of Academic and Faculty Support and now serves the university in this capacity full time.

Zapata earned his doctorate in counseling psychology from Arizona State University, his master’s degree in counseling from Texas Tech University and his bachelor’s degree in government and history from the University of Texas at Austin. His research has focused primarily on the dynamics within Mexican American families and substance use among Mexican American youth.

  • Oversees all Academic and Faculty Support office functions
  • Oversees academic policies
  • Serves as proxy for the Provost and Vice President for Academic Affairs

Maricela OlivaDr. Maricela Oliva
Associate Vice Provost for Academic and Faculty Support
FS 4.450, (210) 458-2700

  • Oversees university-wide faculty peer mentoring initiative
  • Oversees university-wide faculty awards programs
  • Coordinates college Promotion & Tenure Forums

Andrea TreaseAndrea Trease
Assistant to the Senior Vice Provost
FS 4.450, (210) 458-2711

Biography Andrea Trease is the Assistant to the Senior Vice Provost for Academic and Faculty Support. She brings more than 20 years of administrative experience and a decade of experience teaching as an adjunct faculty member. Andrea earned a BA in Geography from UTSA in 2005, and a MAGeo (Master of Applied Geography) from Texas State University in San Marcos in 2008. Since beginning her career at UTSA in 2006, Andrea has held a number of increasingly responsible administrative positions and has served as an ICE Mentor, Ally, Freshman Orientation Host, Floor Safety Liaison, and Faculty Advisor to registered student organizations. In her current capacity, she assists the Senior Vice Provost in providing top quality academic and faculty support to the UTSA community.

  • Directs administrative, budgetary and fiscal functions of the office
  • Monitors deadlines and Academic Affairs HOP policies
  • Coordinates faculty review process (Third Year Reviews, CPE, P&T and Emeritus) with Provost's office

K.C. GonzalezK.C. Gonzalez
Director of Communications and Special Projects
FS 4.450, (210) 458-2712

  • Oversees communications for Academic & Faculty Support, Teaching & Learning Services, and the Faculty Center
  • Coordinates university-wide faculty awards programs
  • Coordinates AFS program assessment

Jenny De Los SantosJenny De Los Santos
Associate Director of Academic Support and Analysis
FS 4.450, (210) 458-2898

  • Oversees the faculty recruitment process
  • Oversees the faculty compensation process
  • Coordinates New Faculty Orientation

Kevin McCollomKevin McCollom
Administrative Analyst
FS 4.450, (210) 458-3106

  • Reviews/approves staff and faculty Banner access requests
  • Reviews faculty contracts and salary supplements
  • Serves as liaison with Department Chairs Council and Retired Faculty Association

Jacques WatkinsJacques Watkins
Senior Program Coordinator
FS 4.450, (210) 458-2708

  • Assists with coordination of college Promotion & Tenure Forums
  • Assists with coordination of university-wide faculty awards programs
  • Processes speaker and other vendor contracts for TLS and AFS

Melissa OzunaMelissa G. Ozuna
Senior Administrative Associate
FS 4.450, (210) 458-2709

  • Assists in maintaining ledgers for expenses and revenue for AFS/TLS offices
  • Handles purchasing for AFS/TLS
  • Serves as point of contact for reserving the Frio St. Executive Conference Room. To make a reservation, email with your request.

Eileen EganEileen Egan
Administrative Associate I
FS 4.450, (210) 458-2700
Eileen is a Notary Public. If you need an item notarized, contact her to schedule an appointment.

  • Provides administrative support for TLS and the Academic Analysis team of AFS
  • Assists with event planning and coordination
  • Serves as AFS office receptionist


Donna EdmondsonDonna Edmondson
Academic Affairs Ombudsperson
MS 2.02.45, (210) 458-5605
Ombuds Website

  • Dialogues with faculty, staff, and student employees to address concerns, questions or complaints
  • Facilitates the mediation of disputes
  • Ensures a secure, neutral and welcoming space enabling participants to communicate freely

Teaching and Learning Services

Mary DixsonDr. Mary Dixson
Associate Vice Provost for Teaching and Learning Services
JPL 4.03.18, (210) 458-6676
TLS Website

  • Oversees all Teaching & Learning Services functions
  • Coordinates a comprehensive program of events and resources to improve teaching and learning
  • Establishes performance goals, measurements, and data collection to ensure improvement

Shelley HowellDr. Shelley Howell
Teaching and Learning Consultant
JPL 4.03.18, (210) 458-6778
TLS Website

  • Consults with faculty on a variety of topics related to teaching and learning
  • Designs, organizes, implements and assesses workshops, trainings, and resources to improve faculty teaching/learning capacity
  • Designs, creates, and facilitates online faculty orientation programming and training

Rocio ChavezRocio Chavez
Instructional Designer
JPL 4.03.18, (210) 458-5983
TLS Website

  • Creates, transforms and updates existing faculty material into online modules, activities, resources, videos, etc.
  • Develops online instructional materials for TLS
  • Uploads, tests, and maintains online content on a variety of platforms

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